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default Advice on weird email please

Post by AngelinaJellyBeana on 13th December 2009, 10:05 am

Sorry, it's not forum related but just needed some advice. Got this email today:


Your order from The CheeseWorks has been successful

The unique reference for this transaction is: 3050

Dear Angela

Thank you for your order. Your payment has been processed successfully.

Please quote your order number 3050 in all correspondence with either The CheeseWorks or Protx.

Order total: 35.95
Card used: - Ending:XXXX XXXX XXXX6585 - Attempt:
You bought: French Delights (x 1)
Description Quantity Item Value Item Tax Item Total Line Total

Delivery Address:
15 Shop Lane Nether Heage Derbyshire
DE562AR

Billing Address:
2B Zakynthou St Alethriko Larnaca Cyprus
7570

If you have any questions regarding your order, delivery details or items purchased, please contact The CheeseWorks directly via details on their website The CheeseWorks.

This payment was processed by Protx, a third-party payment service provider. If you have any questions regarding the online card payment system, contact protx at: [You must be registered and logged in to see this link.]

Please be aware that Protx has no involvement with the fulfilment of orders placed through this web site. If you have any issues regarding your order please contact The CheeseWorks directly.


Now, I've never heard of The CheeseWorks, let alone ordered anything. The card number they give isn't on any of my cards so I'm sure it's just a scam. And nothing to worry aobut. Haven't replied, clicked on any links or anything. Thing is DD lives in Derby and it's all a little odd. I'm not one to fall for scams usually but this one has me a bit concerned as it's direct to my email, not just one of those that have lists of similar names and email addresses
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default Re: Advice on weird email please

Post by MrsC on 13th December 2009, 10:55 am

Hmmm - well the company exists and they do have something in their online shop called "French Delights" and when you add P&P the price is right. As long as you are sure that the address and card no are nothing to do with you or DD then I'd try not to worry. My guess is that someone has put in your e-mail address instead of their own. Has it gone to an e-mail address that someone else could possibly have similar to?

HTH

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default Re: Advice on weird email please

Post by Jaded Green on 13th December 2009, 12:46 pm

or might someone have bought you something as a present?

If the card is not your, ignore it and try not to worry.
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default Re: Advice on weird email please

Post by Mike on 13th December 2009, 1:58 pm

Is your email address such that a mistake would be possible? You are using a provider available over a wide area and you name string could approximate another's with a character or two changed? (as would not be the case with Penny and myself). Is that delivery address unknown to you?

In those case ignore probably OK. But otherwise you could go to this CheeseWorks site and discover their "help" or "customer service" email addresses to report "I think there is a problem". Just because not your problem doesn't mean not a serious problem for somebody. Could save you trouble later should this turn out to be a fraud matter as somehow your email has been associated (and your having notified the CheeseWorks should indicate that you are an innocent bystander).

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default Re: Advice on weird email please

Post by Wilhelm Von Rhomboid on 13th December 2009, 2:14 pm

Their website looks pukka. It seems an odd sort of scam if it is - not your card, not your billing address not your delivery address.
I'd say phone them up and ask - looks like a mistake IMO.

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default Re: Advice on weird email please

Post by AngelinaJellyBeana on 13th December 2009, 2:38 pm

Thanks folks
Will give them a ring tomorrow and see what they say.
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